The hotel is situated in a secluded location with a beautiful and historic property. the rooms are spacious with comfortable beds. the spa and restaurant on site are also noteworthy, providing a relaxing atmosphere and delicious food.

The service provided by the staff is lacking in professionalism and attentiveness. Multiple instances of poor communication and lack of apology for mistakes occurred during the stay, indicating a need for improvement in the management's training of the staff.

My luxurious stay here fulfilled all my exclusive needs. the private facilities were exceptional, with a soothing spa and top, of, the, line amenities in the spacious room.

There was a minor issue with the service. While the attentive staff was accommodating, the restaurant lacked variety and could benefit from more vegetarian options.

Had an incredible stay over Christmas at this hotel. The beautiful historic design and tasteful decor really made the experience special. The spa was a great amenity and perfect for relaxation. The restaurant had delicious food options and the staff was friendly and attentive. The spacious rooms were comfortable and the beds were super cozy. One of the best aspects was the peacefulness of the location, surrounded by nature and away from the hustle and bustle of city life. Definitely a great place to unwind and disconnect.

While the overall experience was fantastic, there were a couple of downsides. The internet connection was unreliable and it was difficult to get a signal in the room.

Amazing property, comfortable room, and wonderful staff. the hotel is a hidden gem located in a secluded area, which makes it a quiet and peaceful place to stay. the property is well designed with beautiful details that reflect the haciendas time. the room was spacious with a comfortable bed that made it really hard to wake up in the morning.

Wifi wasn't available in the room, which made it difficult to plan our day trips. There was also a bad smell coming from the shower in the morning.